How To Get Tax Help(p12)

You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get information from the IRS in several ways. By selecting the method that is best for you, you will have quick and easy access to tax help.

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Contacting your Taxpayer Advocate.(p12)

The Taxpayer Advocate Service (TAS) is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should. Here are seven things every taxpayer should know about TAS:

TAS is your voice at the IRS.
Our service is free, confidential, and tailored to meet your needs.
You may be eligible for TAS help if you have tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you believe an IRS procedure just isn't working as it should.
TAS helps taxpayers whose problems are causing financial difficulty or significant cost, including the cost of professional representation. This includes businesses as well as individuals.
TAS employees know the IRS and how to navigate it. We will listen to your problem, help you understand what needs to be done to resolve it, and stay with you every step of the way until your problem is resolved.
TAS has at least one local taxpayer advocate in every state, the District of Columbia, and Puerto Rico. You can call your local advocate, whose number is in your phone book, in Pub. 1546, Taxpayer Advocate Service—Your Voice at the IRS, and on our website at
www.irs.gov/advocate. You can also call our toll-free line at 1-877-777-4778 or TTY/TDD 1-800-829-4059.
You can learn about your rights and responsibilities as a taxpayer by visiting our online tax toolkit at www.taxtoolkit.irs.gov.

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Low Income Taxpayer Clinics (LITCs).(p12)

The Low Income Taxpayer Clinic program serves individuals who have a problem with the IRS and whose income is below a certain level. LITCs are independent from the IRS. Most LITCs can provide representation before the IRS or in court on audits, tax collection disputes, and other issues for free or a small fee. If an individual's native language is not English, some clinics can provide multilingual information about taxpayer rights and responsibilities. For more information, see Publication 4134, Low Income Taxpayer Clinic List. This publication is available at www.irs.gov, by calling 1-800-TAX-FORM (1-800-829-3676), or at your local IRS office.

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Free tax services.(p12)

To find out what services are available, get Publication 910, IRS Guide to Free Tax Services. It contains lists of free tax information sources, including publications, services, and free tax education and assistance programs. It also has an index of over 100 TeleTax topics (recorded tax information) you can listen to on your telephone.

Accessible versions of IRS published products are available on request in a variety of alternative formats for people with disabilities.

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Free help with your return.(p12)

Free help in preparing your return is available nationwide from IRS-trained volunteers. The Volunteer Income Tax Assistance (VITA) program is designed to help low-income taxpayers and the Tax Counseling for the Elderly (TCE) program is designed to assist taxpayers age 60 and older with their tax returns. Many VITA sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. To find the nearest VITA or TCE site, call 1-800-829-1040.

As part of the TCE program, AARP offers the Tax-Aide counseling program. To find the nearest AARP Tax-Aide site, call 1-888-227-7669 or visit AARP's website at
www.aarp.org/money/taxaide.

For more information on these programs, go to www.irs.gov and enter keyword "VITA" in the upper right-hand corner.

Internet. You can access the IRS website at www.irs.gov 24 hours a day, 7 days a week to:

E-file your return. Find out about commercial tax preparation and e-file services available free to eligible taxpayers.
Check the status of your 2009 refund. Go to www.irs.gov and click on Where's My Refund. Wait at least 72 hours after the IRS acknowledges receipt of your e-filed return, or 3 to 4 weeks after mailing a paper return. If you filed Form 8379 with your return, wait 14 weeks (11 weeks if you filed electronically). Have your 2009 tax return available so you can provide your social security number, your filing status, and the exact whole dollar amount of your refund.
Download forms, instructions, and publications.
Order IRS products online.
Research your tax questions online.
Search publications online by topic or keyword.
Use the online Internal Revenue Code, Regulations, or other official guidance.
View Internal Revenue Bulletins (IRBs) published in the last few years.
Figure your withholding allowances using the withholding calculator online at
www.irs.gov/individuals.
Determine if Form 6251 must be filed by using our Alternative Minimum Tax (AMT) Assistant.
Sign up to receive local and national tax news by email.
Get information on starting and operating a small business.

Phone. Many services are available by phone.

Ordering forms, instructions, and publications. Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, and publications, and prior-year forms and instructions. You should receive your order within 10 days.
Asking tax questions. Call the IRS with your tax questions at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).
Solving problems. You can get face-to-face help solving tax problems every business day in IRS Taxpayer Assistance Centers. An employee can explain IRS letters, request adjustments to your account, or help you set up a payment plan. Call your local Taxpayer Assistance Center for an appointment. To find the number, go to
www.irs.gov/localcontacts or look in the phone book under United States Government, Internal Revenue Service.
TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829-4059 to ask tax questions or to order forms and publications.
TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.
Refund information. To check the status of your 2009 refund, call 1-800-829-1954 during business hours or 1-800-829-4477 (automated refund information 24 hours a day, 7 days a week). Wait at least 72 hours after the IRS acknowledges receipt of your e-filed return, or 3 to 4 weeks after mailing a paper return. If you filed Form 8379 with your return, wait 14 weeks (11 weeks if you filed electronically). Have your 2009 tax return available so you can provide your social security number, your filing status, and the exact whole dollar amount of your refund. Refunds are sent out weekly on Fridays. If you check the status of your refund and are not given the date it will be issued, please wait until the next week before checking back.
Other refund information. To check the status of a prior year refund or amended return refund, call 1-800-829-1954.

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Evaluating the quality of our telephone services. To ensure IRS representatives give accurate, courteous, and professional answers, we use several methods to evaluate the quality of our telephone services. One method is for a second IRS representative to listen in on or record random telephone calls. Another is to ask some callers to complete a short survey at the end of the call.

Walk-in. Many products and services are available on a walk-in basis.

Products. You can walk in to many post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Some IRS offices, libraries, grocery stores, copy centers, city and county government offices, credit unions, and office supply stores have a collection of products available to print from a CD or photocopy from reproducible proofs. Also, some IRS offices and libraries have the Internal Revenue Code, regulations, Internal Revenue Bulletins, and Cumulative Bulletins available for research purposes.
Services. You can walk in to your local Taxpayer Assistance Center every business day for personal, face-to-face tax help. An employee can explain IRS letters, request adjustments to your tax account, or help you set up a payment plan. If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you are more comfortable talking with someone in person, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative face-to-face. No appointment is necessary—just walk in. If you prefer, you can call your local Center and leave a message requesting an appointment to resolve a tax account issue. A representative will call you back within 2 business days to schedule an in-person appointment at your convenience. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment can be requested. All other issues will be handled without an appointment. To find the number of your local office, go to www.irs.gov/localcontacts or look in the phone book under United States Government, Internal Revenue Service.

Mail. You can send your order for forms, instructions, and publications to the address below. You should receive a response within 10 days after your request is received.

Internal Revenue Service
1201 N. Mitsubishi Motorway
Bloomington, IL 61705-6613

DVD for tax products. You can order Publication 1796, IRS Tax Products DVD, and obtain:

Current-year forms, instructions, and publications.
Prior-year forms, instructions, and publications.
Tax Map: an electronic research tool and finding aid.
Tax law frequently asked questions.
Tax Topics from the IRS telephone response system.
Internal Revenue Code—Title 26 of the U.S. Code.
Fill-in, print, and save features for most tax forms.
Internal Revenue Bulletins.
Toll-free and email technical support.
Two releases during the year.
– The first release will ship the beginning of January 2010.
– The final release will ship the beginning of March 2010.

Purchase the DVD from National Technical Information Service (NTIS) at
www.irs.gov/cdorders for $30 (no handling fee) or call 1-877-233-6767 toll free to buy the DVD for $30 (plus a $6 handling fee).

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Tax Publications for Business Taxpayers See How To Get Tax Help for a variety of ways to get publications, including by computer, phone, and mail.

General Guides
1	Your Rights as a Taxpayer
17	Your Federal Income Tax (For Individuals)
334	Tax Guide for Small Business (For Individuals Who Use Schedule C or C-EZ)
509	Tax Calendars
910	IRS Guide to Free Tax Services

Employer's Guides
15	(Circular E), Employer's Tax Guide
15-A	Employer's Supplemental Tax Guide
15-B	Employer's Tax Guide to Fringe Benefits
51	(Circular A), Agricultural Employer's Tax Guide
80	(Circular SS), Federal Tax Guide For Employers in the U.S. Virgin Islands, Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands
926	Household Employer's Tax Guide
Specialized Publications
225	Farmer's Tax Guide
463	Travel, Entertainment, Gift, and Car Expenses
505	Tax Withholding and Estimated Tax
510	Excise Taxes
515	Withholding of Tax on Nonresident Aliens and Foreign Entities
517	Social Security and Other Information for Members of the Clergy and Religious Workers
527	Residential Rental Property (Including Rental of Vacation Homes)
534	Depreciating Property Placed in Service Before 1987
535	Business Expenses
536	Net Operating Losses (NOLs) for Individuals, Estates, and Trusts
537	Installment Sales
538	Accounting Periods and Methods
541	Partnerships
542	Corporations
544	Sales and Other Dispositions of Assets
551	Basis of Assets
556	Examination of Returns, Appeal Rights, and Claims for Refund
560	Retirement Plans for Small Business (SEP, SIMPLE, and Qualified Plans)
561	Determining the Value of Donated Property
583	Starting a Business and Keeping Records
587	Business Use of Your Home (Including Use by Daycare Providers)
594	The IRS Collection Process
595	Capital Construction Fund for Commercial Fishermen
597	Information on the United States-Canada Income Tax Treaty
598	Tax on Unrelated Business Income of Exempt Organizations
901	U.S. Tax Treaties
908	Bankruptcy Tax Guide
925	Passive Activity and At-Risk Rules
946	How To Depreciate Property
947	Practice Before the IRS and Power of Attorney
954	Tax Incentives for Distressed Communities
1544	Reporting Cash Payments of Over $10,000 (Received in a Trade or Business)
1546	Taxpayer Advocate Service – Your Voice at the IRS
Spanish Language Publications
1SP	Derechos del Contribuyente
17(SP)	El Impuesto Federal sobre los Ingresos (Para Personas Fisicas)
179	(Circular PR) Guía Contributiva Federal para Patronos Puertorriqueños
594SP	El Proceso de Cobro del IRS
850	English-Spanish Glossary of Words and Phrases Used in Publications Issued by the Internal Revenue Service
1544(SP)	Informe de Pagos en Efectivo en Exceso de $10,000 (Recibidos en una Ocupación o Negocio)

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Commonly Used Tax Forms See How To Get Tax Help for a variety of ways to get forms, including by computer, phone, and mail.

Form Number and Form Title
W-2		Wage and Tax Statement
W-4		Employee's Withholding Allowance Certificate
W-5		Earned Income Credit Advance Payment Certificate
940		Employer's Annual Federal Unemployment (FUTA) Tax Return
941		Employer's QUARTERLY Federal Tax Return
944		Employer's ANNUAL Federal Tax Return
1040		U.S. Individual Income Tax Return
Sch. A		Itemized Deductions
Sch. B		Interest and Ordinary Dividends
Sch. C		Profit or Loss From Business
Sch. C-EZ		Net Profit From Business
Sch. D		Capital Gains and Losses
Sch. D-1		Continuation Sheet for Schedule D
Sch. E		Supplemental Income and Loss
Sch. F		Profit or Loss From Farming
Sch. H		Household Employment Taxes
Sch. J		Income Averaging for Farmers and Fishermen
Sch. R		Credit for the Elderly or the Disabled
Sch. SE		Self-Employment Tax
1040-ES		Estimated Tax for Individuals
1040X		Amended U.S. Individual Income Tax Return
1065		U.S. Return of Partnership Income
Sch. D		Capital Gains and Losses
Sch. K-1		Partner's Share of Income, Deductions, Credits, etc.
1120		U.S. Corporation Income Tax Return
1120S		U.S. Income Tax Return for an S Corporation
Sch. D		Capital Gains and Losses and Built-In Gains
Sch. K-1		Shareholder's Share of Income, Deductions, Credits, etc.
2106		Employee Business Expenses
2106-EZ		Unreimbursed Employee Business Expenses
2210		Underpayment of Estimated Tax by Individuals, Estates, and Trusts
2441		Child and Dependent Care Expenses
2848		Power of Attorney and Declaration of Representative
3800		General Business Credit
3903		Moving Expenses
4562		Depreciation and Amortization
4797		Sales of Business Property
4868		Application for Automatic Extension of Time To File U.S. Individual Income Tax Return
5329		Additional Taxes on Qualified Plans (Including IRAs) and Other Tax-Favored Accounts
6252		Installment Sale Income
7004		Application for Automatic Extension of Time To File Certain Business Income Tax, Information, and Other Returns
8283		Noncash Charitable Contributions
8300		Report of Cash Payments Over $10,000 Received in a Trade or Business
8582		Passive Activity Loss Limitations
8606		Nondeductible IRAs
8822		Change of Address
8829		Expenses for Business Use of Your Home

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