How To Get Tax Help(p11)

You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get information from the IRS in several ways. By selecting the method that is best for you, you will have quick and easy access to tax help.

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Contacting your Taxpayer Advocate.(p11)

The Taxpayer Advocate Service (TAS) is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving problems with the IRS, or who believe that an IRS system or procedure is not working as it should.

If you live outside of the United States, you can call the Taxpayer Advocate at (787) 622-8940 in English or (787) 622-8930 in Spanish. You can contact the Taxpayer Advocate at:

Internal Revenue Service
Taxpayer Advocate
P.O. Box 193479
San Juan, PR 00919-3479

Or, you can visit the website at www.irs.gov/advocate.

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Free tax services.(p11)

To find out what services are available, get Publication 910, IRS Guide to Free Tax Services. It contains lists of free tax information sources, including publications, services, and free tax education and assistance programs.

Internet. You can access the IRS website at www.irs.gov 24 hours a day, 7 days a week to:

E-file your return.
Check the status of your refund.
Download forms, instructions, and publications.
Order IRS products online.
Research your tax questions online.
Search publications online by topic or keyword.

Phone. Many services are available by phone.

If you are outside the United States, taxpayer assistance is available at the following U.S Embassy, consulate, or IRS office.

Beijing, China	(86)	(10)	8531-4805
Frankfurt, Germany	(49)	(69)	7535-3834
London, England	(44)	(20)	7894-0476
Paris, France	(33)	(1)	4312-2555

Please contact the office for times when assistance will be available. If you cannot get to one of these offices, taxpayer assistance is available at (215) 516-2000 (not a toll free call).

If you are in a U.S. territory (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands) and have a tax question, you can call 1-800-829-1040.

If you are outside the United States during the filing period (January to mid-June), you can get the necessary federal tax forms and publications from most U.S. Embassies and consulates.

Also, during filing season, the IRS conducts an overseas taxpayer assistance program. To find out if IRS personnel will be in your area, you should contact the consular office at the nearest U.S. Embassy.

Mail. You can send your order for forms, instructions, and publications to the address below. You should receive a response within 10 days after your request is received.

Internal Revenue Service
1201 N. Mitsubishi Motorway
Bloomington, IL 61705-6613

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