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IRS.gov Website
Instructions for Form 1040
taxmap/instr/i1040gi-041.htm#TXMP19b7b99a

Before You Hang Up(p92)

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If you do not fully understand the answer you receive, or you feel our representative may not fully understand your question, our representative needs to know this. He or she will be happy to take additional time to be sure your question is answered fully.
By law, you are responsible for paying your share of federal income tax. If we should make an error in answering your question, you are still responsible for the payment of the correct tax. Should this occur, however, you will not be charged any penalty.
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Quick and Easy Access to Tax Help and Tax Forms and Publications(p93)

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If you live outside the United States, see Pub. 54
to find out how to get help and tax forms and publications.
computeInternet(p93)
You can access IRS.gov 24 hours a day,
7 days a week.
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Online services and help.(p93)
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Go to IRS.gov to obtain information on:
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View and download tax forms and publications.(p93)
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Click on Forms & Pubs or go to www.irs.gov/formspubs to:
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Online ordering of tax forms and publications.(p93)
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To order tax forms and publications delivered by mail, go to www.irs.gov/formspubs.
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To get information, forms, and publications in Spanish, go to www.irs.gov/espanol.
phonePhone(p93)
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TeleTax information - 24 hour tax information.(p93)
Call 1-800-829-4477. See the earlier list of tax topic numbers and details.
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Tax forms and publications.(p93)
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Call 1-800-TAX-FORM (1-800-829-3676) to order current and prior year forms, instructions, and publications. You should receive your order within 10 working days.
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Tax help and questions.(p93)
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Call 1-800-829-1040.
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Hearing Impaired TTY/TDD.(p93)
Call 1-800-829-4059.
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National Taxpayer Advocate helpline.(p93)
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Call 1-877-777-4778.
walkinWalk-In(p93)
You can pick up some of the most requested forms, instructions, and publications at many IRS offices, post offices, and libraries. Also, some grocery stores, copy centers, city and county government offices, and credit unions have reproducible tax forms and publications available to photocopy or print from a DVD.
envelopeMail(p93)
You can order forms, instructions, and publications by completing the order blank, later. You should receive your order within 10 days after we receive your request.
cdromDVD(p93)
Buy IRS Pub. 1796, IRS Tax Products DVD, from National Technical Information Service (NTIS) at www.irs.gov/cdorders for $30 (no handling fee) or call 1-877-233-6767 toll-free to buy the DVD for $30 (plus a $6 handling fee). Price and handling fee are subject to change. The first release will ship early January 2012 and the final release will ship early March 2012.
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Other ways to get help.(p93)
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See Other Ways To Get Help, earlier.