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IRS.gov Website
Publication 17
taxmap/pub17/p17-189.htm#en_us_publink1000265721

How To Get Tax Help(p265)

For Use in Tax Year 2013
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Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you.
taxmap/pub17/p17-189.htm#en_us_publink10002678

Free help with your tax return.(p265)

For Use in Tax Year 2013
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You can get free help preparing your return nationwide from IRS-certified volunteers. The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS.gov, download the IRS2Go app, or call 1-800-906-9887.
As part of the TCE program, AARP offers the Tax-Aide counseling program. To find the nearest AARP Tax-Aide site, visit AARP's website at www.aarp.org/money/taxaide or call 1-888-227-7669. For more information on these programs, go to IRS.gov and enter "VITA" in the search box.
taxmap/pub17/p17-189.htm#en_us_publink10002679

Internet. (p265)

For Use in Tax Year 2013
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IRS.gov and IRS2Go are ready when you are —24 hours a day, 7 days a week.
taxmap/pub17/p17-189.htm#en_us_publink10002680

Phone.(p266)

For Use in Tax Year 2013
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You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. Download the free IRS2Go app from the iTunes app store or from Google Play.
taxmap/pub17/p17-189.htm#en_us_publink10002681

Walk-in.(p266)

For Use in Tax Year 2013
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You can find a selection of forms, publications and services — in-person.
taxmap/pub17/p17-189.htm#en_us_publink10002682

Mail.(p266)

For Use in Tax Year 2013
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You can send your order for forms, instructions, and publications to the address below. You should receive a response within 10 business days after your request is received.

Internal Revenue Service
1201 N. Mitsubishi Motorway
Bloomington, IL 61705-6613


taxmap/pub17/p17-189.htm#en_us_publink10002683

The Taxpayer Advocate Service Is Here to Help You.(p266)

For Use in Tax Year 2013
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The Taxpayer Advocate Service (TAS) is your voice at the IRS. Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights
taxmap/pub17/p17-189.htm#en_us_publink10002684

What can TAS do for you?(p266)

For Use in Tax Year 2013
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We can offer you free help with IRS problems that you can't resolve on your own. We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and:

If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. Here's why we can help:
taxmap/pub17/p17-189.htm#en_us_publink10002685

How can you reach us?(p266)

For Use in Tax Year 2013
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If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778.
taxmap/pub17/p17-189.htm#en_us_publink10002686

How else does TAS help taxpayers?(p266)

For Use in Tax Year 2013
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TAS also works to resolve large-scale, systemic problems that affect many taxpayers. If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System.
taxmap/pub17/p17-189.htm#en_us_publink10002687

Low Income Taxpayer Clinics(p266)

For Use in Tax Year 2013
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Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List.
taxmap/pub17/p17-189.htm#en_us_publink1000272636

Where To File

Note. Use this table only if you are an individual taxpayer filing your own return. Envelopes without enough postage will be returned to you by the post office. Your envelope may need additional postage if it contains more than five pages or is oversized (for example, it is over 1/4 inch thick). Also, include your complete return address.

   AND use the zip code below according to the form you are filing and whether you are enclosing payment
   Form 1040Form 1040AForm 1040EZ
IF you live in...THEN send your return to the address below if you are NOT enclosing a payment...OR send your return to the address below if you ARE enclosing a payment (check or money order...)No payment enclosedPayment enclosedNo payment enclosedPayment enclosedNo payment enclosedPayment enclosed
Florida, Louisiana, Mississippi, TexasDepartment of the Treasury
Internal Revenue Service
Austin, TX
Internal Revenue Service
P.O. Box 1214
Charlotte, NC
73301–
0002
28201–
1214
73301–
0015
28201–
1214
73301–
0014
28201–
1214
Alaska, Arizona, California, Colorado, Hawaii, Idaho, Nevada, New Mexico, Oregon, Utah, Washington, WyomingDepartment of the Treasury
Internal Revenue Service
Fresno, CA
Internal Revenue Service
P.O. Box 7704
San Francisco, CA
93888–
0002
94120–
7704
93888–
0015
94120–
7704
93888–
0014
94120–
7704
Arkansas, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Montana, Nebraska, North Dakota, Ohio, Oklahoma, South Dakota, Wisconsin Department of the Treasury
Internal Revenue Service
Fresno, CA
Internal Revenue Service
P.O. Box 802501
Cincinnati, OH
93888–
0002
45280–
2501
93888–
0015
45280–
2501
93888–
0014
45280–
2501
Alabama, Georgia, Kentucky, Missouri, New Jersey, North Carolina, South Carolina, Tennessee, VirginiaDepartment of the Treasury
Internal Revenue Service
Kansas City, MO
Internal Revenue Service
P.O. Box 931000
Louisville, KY
64999–
0002
40293–
1000
64999–
0015
40293–
1000
64999–
0014
40293–
1000
Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New York, Pennsylvania, Rhode Island, Vermont, West Virginia Department of the Treasury
Internal Revenue Service
Kansas City, MO
Internal Revenue Service
P.O. Box 37008
Hartford, CT
64999–
0002
06176–
0008
64999–
0015
06176–
0008
64999–
0014
06176–
0008
A foreign country, U.S. possession or territory*, or use an APO or FPO address, or file Form 2555, 2555-EZ, 4563, or 8891, or are a dual-status alien Department of the Treasury
Internal Revenue Service
Austin, TX
Internal Revenue Service
P.O. Box 1303
Charlotte, NC
73301–
0215
28201–
1303
73301–
0215
28201–
1303
73301–
0215
28201–
1303
* If you live in American Samoa, Puerto Rico, Guam, the U.S. Virgin Islands, or the Northern Mariana Islands, see Pub. 570.
taxmap/pub17/p17-189.htm#en_us_publink1000290963

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