skip navigation

Search Help
Navigation Help

Tax Map Index
ABCDEFGHI
JKLMNOPQR
STUVWXYZ#

International
Tax Topic Index

Affordable Care Act
Tax Topic Index

Exempt Organization
Tax Topic Index

FAQs
Forms
Publications
Tax Topics
Worksheets

Comments
About Tax Map

IRS.gov Website
Publication 509
taxmap/pubs/p509-003.htm#en_us_publink1000264882

How To Get Tax Help(p12)

rule
If you have questions about a tax issue, need help preparing your tax return, or want to download free publications, forms, or instructions, go to IRS.gov and find resources that can help you right away.
taxmap/pubs/p509-003.htm#en_us_publink100038102

Preparing and filing your tax return.(p12)

rule
Find free options to prepare and file your return on IRS.gov or in your local community if you qualify.
The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $54,000 or less, persons with disabilities, the elderly, and limited-English-speaking taxpayers who need help preparing their own tax returns. The Tax Counseling for the Elderly (TCE) program offers free tax help for all taxpayers, particularly those who are 60 years of age and older. TCE volunteers specialize in answering questions about pensions and retirement-related issues unique to seniors.
EIC
Getting answers to your tax law questions. On IRS.gov get answers to your tax questions anytime, anywhere.
  • Go to www.irs.gov/Help-&-Resources for a variety of tools that will help you with your taxes.
  • Enter "ITA" in the search box on IRS.gov for the Interactive Tax Assistant, a tool that will ask you questions on a number of tax law topics and provide answers. You can print the entire interview and the final response.
  • Enter "Pub 17" in the search box on IRS.gov to get Pub. 17, Your Federal Income Tax for Individuals, which features details on tax-saving opportunities, 2015 tax changes, and thousands of interactive links to help you find answers to your questions.
  • Additionally, you may be able to access tax law information in your electronic filing software.
taxmap/pubs/p509-003.htm#en_us_publink100038104

Tax forms and publications.(p12)

rule
You can download or print all of the forms and publications you may need on www.irs.gov/formspubs. Otherwise, you can go to www.irs.gov/orderforms to place an order and have forms mailed to you. You should receive your order within 10 business days.
taxmap/pubs/p509-003.htm#en_us_publink100038105

Direct deposit.(p12)

rule
The fastest way to receive a tax refund is by combining direct deposit and IRS e-file. Direct deposit securely and electronically transfers your refund directly into your financial account. Eight in 10 taxpayers use direct deposit to receive their refund. The majority of refunds are received within 21 days or less.
taxmap/pubs/p509-003.htm#en_us_publink100038106

Getting a transcript or copy of a return.(p12)

rule
taxmap/pubs/p509-003.htm#en_us_publink100038107

Using online tools to help prepare your return.(p12)

rule
Go to IRS.gov and click on the Tools bar to use these and other self-service options.
For help with the alternative minimum tax, go to IRS.gov/AMT.
taxmap/pubs/p509-003.htm#en_us_publink100038108

Understanding identity theft issues.(p12)

rule
taxmap/pubs/p509-003.htm#en_us_publink100038109

Checking on the status of a refund.(p12)

rule
taxmap/pubs/p509-003.htm#en_us_publink100038110

Making a tax payment.(p12)

rule
The IRS uses the latest encryption technology so electronic payments are safe and secure. You can make electronic payments online, by phone, or from a mobile device. Paying electronically is quick, easy, and faster than mailing in a check or money order. Go to www.irs.gov/payments to make a payment using any of the following options.
taxmap/pubs/p509-003.htm#en_us_publink100038111

What if I can’t pay now?(p12)

rule
Click on the "Pay Your Tax Bill" icon on IRS.gov for more information about these additional options.
taxmap/pubs/p509-003.htm#en_us_publink100038112

Checking the status of an amended return.(p12)

rule
Go to IRS.gov and click on the Tools tab and then Where’s My Amended Return?
taxmap/pubs/p509-003.htm#en_us_publink100038113

Understanding an IRS notice or letter.(p12)

rule
Enter "Understanding your notice" in the search box on IRS.gov to find additional information about your IRS notice or letter.
taxmap/pubs/p509-003.htm#en_us_publink100038114

Visiting the IRS.(p12)

rule
Locate the nearest Taxpayer Assistance Center using the Office Locator tool on IRS.gov. Enter "office locator" in the search box. Or choose the "Contact Us" option on the IRS2Go app and search Local Offices. Before you visit, use the Locator tool to check hours and services available.
taxmap/pubs/p509-003.htm#en_us_publink100038115

Watching IRS videos.(p12)

rule
The IRS Video portal www.irsvideos.gov contains video and audio presentations for individuals, small businesses, and tax professionals. You’ll find video clips of tax topics, archived versions of panel discussions and Webinars, and audio archives of tax practitioner phone forums.
taxmap/pubs/p509-003.htm#en_us_publink100038116

Getting tax information in other languages.(p12)

rule
For taxpayers whose native language is not English, we have the following resources available.
  1. Taxpayers can find information on IRS.gov in the following languages.
    1. Spanish.
    2. Chinese.
    3. Vietnamese.
    4. Korean.
    5. Russian.
  2. The IRS Taxpayer Assistance Centers provide over-the-phone interpreter service in over 170 languages, and the service is available free to taxpayers.
taxmap/pubs/p509-003.htm#en_us_publink100018529

The Taxpayer Advocate Service Is Here To Help You(p13)

rule
taxmap/pubs/p509-003.htm#en_us_publink100018530

What is the Taxpayer Advocate Service?(p13)

rule
The Taxpayer Advocate Service (TAS) is an independent organization within the Internal Revenue Service that helps taxpayers and protects taxpayer rights. Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights under the Taxpayer Bill of Rights.
taxmap/pubs/p509-003.htm#en_us_publink100038129

What Can the Taxpayer Advocate Service Do For You?(p13)

rule
We can help you resolve problems that you can’t resolve with the IRS. And our service is free. If you qualify for our assistance, you will be assigned to one advocate who will work with you throughout the process and will do everything possible to resolve your issue. TAS can help you if:
taxmap/pubs/p509-003.htm#en_us_publink100038130

How Can You Reach Us?(p13)

rule
We have offices in every state, the District of Columbia, and Puerto Rico. Your local advocate’s number is in your local directory and at www.taxpayeradvocate.irs.gov. You can also call us at 1-877-777-4778.
taxmap/pubs/p509-003.htm#en_us_publink100038131

How Can You Learn About Your Taxpayer Rights?(p13)

rule
The Taxpayer Bill of Rights describes ten basic rights that all taxpayers have when dealing with the IRS. Our Tax Toolkit at www.taxpayeradvocate.irs.gov can help you understand what these rights mean to you and how they apply. These are your rights. Know them. Use them.
taxmap/pubs/p509-003.htm#en_us_publink100038132

How Else Does the Taxpayer Advocate Service Help Taxpayers?(p13)

rule
TAS works to resolve large-scale problems that affect many taxpayers. If you know of one of these broad issues, please report it to us at www.irs.gov/sams.
taxmap/pubs/p509-003.htm#en_us_publink100018535

Low Income Taxpayer Clinics(p13)

rule
Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals, and tax collection disputes. Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. To find a clinic near you, visit www.irs.gov/litc or see IRS Publication 4134, Low Income Taxpayer Clinic List.
taxmap/pubs/p509-003.htm#en_us_publink100018538