skip navigation

Search Help
Navigation Help

Main Topics
S T U V W X Y Z #

Tax Topics

About Tax Map

previous page Previous Page: Publication 544 - Sales and other Dispositions of Assets - Form 4797
next page Next Page: Publication 547 - Casualties, Disasters, and Thefts (Business and Nonbusiness) - Casualties, Disasters, and Thefts
 Use previous pagenext page to find additional occurrences of topic items.Index for this Publication

Chapter 5
How To Get Tax Help(p37)





You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get information from the IRS in several ways. By selecting the method that is best for you, you will have quick and easy access to tax help.

Contacting your Taxpayer Advocate.(p37)


The Taxpayer Advocate Service (TAS) is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should.
You can contact the TAS by calling the TAS toll-free case intake line at 1-877-777-4778 or TTY/TDD 1-800-829-4059 to see if you are eligible for assistance. You can also call or write your local taxpayer advocate, whose phone number and address are listed in your local telephone directory and in Publication 1546, Taxpayer Advocate Service—Your Voice at the IRS. You can file Form 911, Request for Taxpayer Advocate Service Assistance (And Application for Taxpayer Assistance Order), or ask an IRS employee to complete it on your behalf. For more information, go to

Low Income Taxpayer Clinics (LITCs).(p37)

LITCs are independent organizations that provide low income taxpayers with representation in federal tax controversies with the IRS for free or for a nominal charge. The clinics also provide tax education and outreach for taxpayers who speak English as a second language. Publication 4134, Low Income Taxpayer Clinic List, provides information on clinics in your area. It is available at or your local IRS office.

Free tax services.(p37)


To find out what services are available, get Publication 910, IRS Guide to Free Tax Services. It contains lists of free tax information sources, including publications, services, and free tax education and assistance programs. It also has an index of over 100 TeleTax topics (recorded tax information) you can listen to on your telephone.
Accessible versions of IRS published products are available on request in a variety of alternative formats for people with disabilities.
Internet. You can access the IRS website at 24 hours a day, 7 days a week to:
  • E-file your return. Find out about filing and payment options for business returns.
  • Download forms, instructions, and publications.
  • Order IRS products online.
  • Research your tax questions online.
  • Search publications online by topic or keyword.
  • View Internal Revenue Bulletins (IRBs) published in the last few years.
  • Sign up to receive local and national tax news by email.
  • Get information on starting and operating a small business.
Phone. Many services are available by phone.  
  • Ordering forms, instructions, and publications. Call 1-800-829-3676 to order current-year forms, instructions, and publications, and prior-year forms and instructions. You should receive your order within 10 working days.
  • Asking tax questions. Call the IRS with your tax questions at 1-800-829-4933.
  • Solving problems. You can get face-to-face help solving tax problems every business day in IRS Taxpayer Assistance Centers. An employee can explain IRS letters, request adjustments to your account, or help you set up a payment plan. Call your local Taxpayer Assistance Center for an appointment. To find the number, go to or look in the phone book under United States Government, Internal Revenue Service.
  • TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829-4059 to ask tax questions or to order forms and publications.
  • TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.
Evaluating the quality of our telephone services. To ensure IRS representatives give accurate, courteous, and professional answers, we use several methods to evaluate the quality of our telephone services. One method is for a second IRS representative to listen in on or record random telephone calls. Another is to ask some callers to complete a short survey at the end of the call.
Walk In
Walk-in. Many products and services are available on a walk-in basis. 
  • Products. You can walk in to many post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Some IRS offices, libraries, grocery stores, copy centers, city and county government offices, credit unions, and office supply stores have a collection of products available to print from a CD or photocopy from reproducible proofs. Also, some IRS offices and libraries have the Internal Revenue Code, regulations, Internal Revenue Bulletins, and Cumulative Bulletins available for research purposes.
  • Services. You can walk in to your local Taxpayer Assistance Center every business day for personal, face-to-face tax help. An employee can explain IRS letters, request adjustments to your tax account, or help you set up a payment plan. If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you are more comfortable talking with someone in person, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative face-to-face. No appointment is necessary—just walk in. If you prefer, you can call your local Center and leave a message requesting an appointment to resolve a tax account issue. A representative will call you back within 2 business days to schedule an in-person appointment at your convenience. If you have an ongoing, complex tax account problem or a special need, such as a disability, an appointment can be requested. All other issues will be handled without an appointment. To find the number of your local office, go to or look in the phone book under United States Government, Internal Revenue Service.
Due date
Mail. You can send your order for forms, instructions, and publications to the address below. You should receive a response within 10 days after your request is received.

Internal Revenue Service 
1201 N. Mitsubishi Motorway 
Bloomington, IL 61705-6613

DVD for tax products. You can order Publication 1796, IRS Tax Products DVD, and obtain:
  • Current-year forms, instructions, and publications.
  • Prior-year forms, instructions, and publications.
  • Tax Map: an electronic research tool and finding aid.
  • Tax Law frequently asked questions.
  • Tax Topics from the IRS telephone response system.
  • Internal Revenue Code—Title 26.
  • Fill-in, print, and save features for most tax forms.
  • Internal Revenue Bulletins.
  • Toll-free and email technical support.
  • Two releases during the year. 
    – The first release will ship early January 2009. 
    – The final release will ship early March 2009.
Purchase the DVD from National Technical Information Service (NTIS) at for $30 (no handling fee) or call 1-877-233-6767 toll free to purchase the DVD for $30 (plus a $6 handling fee).
Small Business Resource Guide 2009. This online guide is a must for every small business owner or any taxpayer about to start a business. This year's guide includes:
  • Helpful information, such as how to prepare a business plan, find financing for your business, and much more.
  • All the business tax forms, instructions, and publications needed to successfully manage a business.
  • Tax law changes.
  • Tax Map: an electronic research tool and finding aid.
  • Web links to various government agencies, business associations, and IRS organizations.
  • "Rate the Product" survey—your opportunity to suggest changes for future editions.
  • A site map of the guide to help you navigate the pages with ease.
  • An interactive "Teens in Biz" module that gives practical tips for teens about starting their own business, creating a business plan, and filing taxes.
The information is updated during the year. Visit and enter keyword "SBRG" in the upper right-hand corner for more information.

Tax Publications for Business Taxpayers See How To Get Tax Help for a variety of ways to get publications, including by computer, phone, and mail.

General Guides
1Your Rights as a Taxpayer
17Your Federal Income Tax (For Individuals)
334Tax Guide for Small Business (For Individuals Who Use Schedule C or C-EZ)
509Tax Calendars for 2008
553Highlights of 2007 Tax Changes
910IRS Guide to Free Tax Services
Employer's Guides
15(Circular E), Employer's Tax Guide
15-AEmployer's Supplemental Tax Guide
15-BEmployer's Tax Guide to Fringe Benefits
51(Circular A), Agricultural Employer's Tax Guide
80(Circular SS), Federal Tax Guide For Employers in the U.S. Virgin Islands, Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands
926Household Employer's Tax Guide
Specialized Publications
225Farmer's Tax Guide
463Travel, Entertainment, Gift, and Car Expenses
505Tax Withholding and Estimated Tax
510Excise Taxes for 2008
515Withholding of Tax on Nonresident Aliens and Foreign Entities
517Social Security and Other Information for Members of the Clergy and Religious Workers
527Residential Rental Property
534Depreciating Property Placed in Service Before 1987
535Business Expenses
536Net Operating Losses (NOLs) for Individuals, Estates, and Trusts
537Installment Sales
538Accounting Periods and Methods
544Sales and Other Dispositions of Assets
551Basis of Assets
556Examination of Returns, Appeal Rights, and Claims for Refund
560Retirement Plans for Small Business (SEP, SIMPLE, and Qualified Plans)
561Determining the Value of Donated Property
583Starting a Business and Keeping Records
587Business Use of Your Home (Including Use by Daycare Providers)
594What You Should Know About The IRS Collection Process
595Capital Construction Fund for Commercial Fishermen
597Information on the United States-Canada Income Tax Treaty
598Tax on Unrelated Business Income of Exempt Organizations
686Certification for Reduced Tax Rates in Tax Treaty Countries
901U.S. Tax Treaties
908Bankruptcy Tax Guide
925Passive Activity and At-Risk Rules
946How To Depreciate Property
947Practice Before the IRS and Power of Attorney
954Tax Incentives for Distressed Communities
1544Reporting Cash Payments of Over $10,000 (Received in a Trade or Business)
1546Taxpayer Advocate Service - Your Voice at the IRS
Spanish Language Publications
1SPDerechos del Contribuyente
179(Circular PR), Guía Contributiva Federal Para Patronos Puertorriqueños
579SPCómo Preparar la Declaración de Impuesto Federal
594SPQué es lo Debemos Saber Sobre El Proceso de Cobro del IRS
850English-Spanish Glossary of Words and Phrases Used in Publications Issued by the Internal Revenue Service
1544SPInforme de Pagos en Efectivo en Exceso de $10,000 (Recibidos en una Ocupación o Negocio)


Commonly Used Tax Forms See How To Get Tax Help for a variety of ways to get forms, including by computer, phone, and mail.

Form Number and Form Title
W-2Wage and Tax Statement
W-4Employee's Withholding Allowance Certificate
940Employer's Annual Federal Unemployment (FUTA) Tax Return
941Employer's QUARTERLY Federal Tax Return
944Employer's ANNUAL Federal Tax Return
1040U.S. Individual Income Tax Return
 Sch. A & B Itemized Deductions & Interest and Ordinary  Dividends
 Sch. C Profit or Loss From Business
 Sch. C-EZ Net Profit From Business
 Sch. D Capital Gains and Losses
 Sch. D-1 Continuation Sheet for Schedule D
 Sch. E Supplemental Income and Loss
 Sch. F Profit or Loss From Farming
 Sch. H Household Employment Taxes
 Sch. J Income Averaging for Farmers and Fishermen
 Sch. R Credit for the Elderly or the Disabled
 Sch. SE Self-Employment Tax
1040-ESEstimated Tax for Individuals
1040XAmended U.S. Individual Income Tax Return
1065U.S. Return of Partnership Income
 Sch. D Capital Gains and Losses
 Sch. K-1 Partner's Share of Income, Deductions, Credits, etc.
1120U.S. Corporation Income Tax Return
1120-AU.S. Corporation Short-Form Income Tax Return
1120SU.S. Income Tax Return for an S Corporation
 Sch. D Capital Gains and Losses and Built-In Gains
 Sch. K-1 Shareholder's Share of Income, Deductions, Credits,  etc.
2106Employee Business Expenses
2106-EZUnreimbursed Employee Business Expenses
2210Underpayment of Estimated Tax by Individuals, Estates, and Trusts
2441Child and Dependent Care Expenses
2848Power of Attorney and Declaration of Representative
3800General Business Credit
3903Moving Expenses
4562Depreciation and Amortization
4797Sales of Business Property
4868Application for Automatic Extension of Time To File U.S. Individual Income Tax Return
5329Additional Taxes on Qualified Plans (Including IRAs) and Other Tax-Favored Accounts
6252Installment Sale Income
7004Application for Automatic 6-Month Extension of Time To File Certain Business Income Tax, Information, and Other Returns
8283Noncash Charitable Contributions
8300Report of Cash Payments Over $10,000 Received in a Trade or Business
8582Passive Activity Loss Limitations
8606Nondeductible IRAs
8822Change of Address
8829Expenses for Business Use of Your Home

previous pagePrevious Page: Publication 544 - Sales and other Dispositions of Assets - Form 4797
next pageNext Page: Publication 547 - Casualties, Disasters, and Thefts (Business and Nonbusiness) - Casualties, Disasters, and Thefts
 Use previous pagenext page to find additional occurrences of topic items.Index for this Publication